Enrollment Administration
Manage participant enrollment, eligibility workflows, onboarding, enrollment updates, and ongoing support.
Administrative Services
Enrollment, billing, and back-office services that keep programs running smoothly.
KMG Services combines experienced administration with proven processes to support enrollment management, billing operations, secure payment workflow support, commission administration, and participant support.
Supporting associations, employers, brokers, and benefits programs for more than 25 years.
Operations Overview
Active
Enrollment Queue
142
Billing Reviews
38
Billing Volume
$248K
Support Requests
24
25+
Years Experience
White-Label
Administration
Billing
Coordination
Member
Support
Core Services
Administrative support designed to reduce complexity.
We help organizations manage the operational side of benefits programs without increasing internal staffing or technology overhead.
Billing Operations
Recurring billing management, billing schedule coordination, collection workflow support, billing notifications, and reconciliation.
Secure Payment Workflow Support
Support approved payment workflows, ACH/e-check coordination, recurring billing workflows, reconciliation support, and participant communications through appropriate secure channels.
Invoice Management
Branded invoices, automated invoice delivery, billing status tracking, and billing status reporting.
Agent Commission Administration
Support commission tracking, agent payment coordination, reporting, and related administrative workflows.
Vendor Payables
Coordinate vendor payable workflows, carrier remittance support, and financial reconciliation.
Operational Workflow
From enrollment to reporting, KMG helps manage the full administrative cycle.
Enrollment
Billing
Workflow Support
Reconciliation
Reporting
Back Office Support
Your administrative team without the hiring burden.
KMG functions as an extension of your organization, helping manage billing, enrollment, secure payment workflows, reporting, and participant administration.
Member administration
Agent administration
Billing reconciliation
Carrier remittance support
Vendor payable coordination
Ongoing participant support
Common Administrative Challenges
We help solve the problems that consume internal resources.
Multiple Vendors
Challenge: Disconnected carriers, benefit providers, and service partners.
Solution: KMG helps coordinate workflows, records, billing status, and administrative follow-through.
Complex Billing
Challenge: Recurring billing, participant billing, past-due balances, and reconciliation demands.
Solution: KMG supports billing schedules, secure payment workflow coordination, notices, and reporting.
Limited Staff Resources
Challenge: Internal teams are stretched managing administration that does not scale easily.
Solution: KMG provides experienced back-office support without requiring additional hires.
What We Handle
Administrative execution across the entire program lifecycle.
Enrollment Processing
Billing Administration
Secure Payment Workflow Support
Agent Commissions
Vendor Payables
Participant Support
Reporting
Reconciliation
Client Ownership
Your data. Your program. Your brand.
KMG provides administration and technology support while clients retain ownership and control of their programs, participant relationships, and data.
Client-owned data
White-label support options
Program control remains with you
Flexible operating model
Why Organizations Choose KMG
Experience, flexibility, and operational expertise.
With more than 25 years of industry experience, KMG helps organizations manage enrollment and billing operations more efficiently while maintaining control of their programs and participant relationships.
25+ years of experience
Enrollment expertise
Billing expertise
Flexible administration models
White-label support options
Scalable operations
Ready to Reduce Administrative Overhead?
Let KMG manage the operational complexity.
Let’s discuss your enrollment, billing, secure payment workflow support, and operational support needs.